Caffe Nero is a well-known coffeehouse chain that has established a strong presence in the market. With a focus on providing high-quality coffee and a comfortable atmosphere, Caffe Nero has become a popular choice for coffee enthusiasts. The brand takes pride in offering a variety of coffee blends, as well as a selection of food and snacks to accompany the drinks. Caffe Nero's commitment to creating a welcoming environment for customers to enjoy their coffee experience has contributed to its success. With locations in various cities, Caffe Nero continues to attract a loyal customer base and remains a go-to destination for coffee lovers.
Amenities and More
- Service options
- Delivery
- Outdoor seating
- Planning
- Accepts reservations
- Payments
- Credit cards
- Children
- Good for kids
- High chairs
- Dining options
- Breakfast
- Brunch
- Offerings
- Prepared foods
Reviews
Sad to think that this Nero was once so good and taken care of but now the service is bad, the staff are not friendly, there is barely anything left. The management change really affected that place.
Really poor service. I ordered a regular Latte. I then had to ask the Barrista to remove the shot of caramel which she had decided to add for some reason. This was met with a grunt. I then asked to pay with the app only to be met with more attitude as she had already selected the card payment option. Takeaway cups were also being used even though it was still over an hour until closing time. I guess it's easier. Really not impressed unfortunately.
Thursday 14th of December around 4:50pm,
service was good and place was not too busy.
There was a guy and a girl working.
The guy, who served us, shouted at the girl ordering to clean the floor from the mess she made by accident. He was verbally violent and it was sad to see the girl with teary eyes. Someone from management check the guy behavior. He wears glasses. Girl don’t let nobody treat you like that.
Caffe Nero food and coffee are consistently good. The staff, however, are a bit... odd. Nice guys, but I was given my drink in a takeaway cup because they "are closing in an hour." Closing in an hour?! Really guys?! Don't fancy running the dishwasher in the hour before you have to close?? Seriously weird.
I have been here before and the service was good. However, I visited this store yesterday (04/03/22) around 11am and the man behind the till was so rude and had lack of customer service skills; he proceeded to shout at me from a distance to take my order (do we shout to take orders now?) and made a derogatory comment *shouting* “I am trying to take your order what do you want” whilst waving his hands aimlessly. Side note I’m partially deaf so I never noticed he was talking to me at first as it was busy and the queue never really moved, I don’t appreciate being shouted at even though I am deaf as this made me feel embarrassed although sometimes I cannot hear well I could understand the man perfectly he really didn’t need to shout - this caused other people in the cafe/queue to also stare/look which wasn’t nice for me. I understand it’s difficult when it’s busy but this should never surpass to shouting at people in a rude manner. The coffee is good but it’s safe to say I will not be back after this horrendous experience.
Plenty of seats, just slightly old couches. But atmosphere otherwise is good.
The air conditioning at the back is slightly annoying as it can get cold, if the staff don't switch it off intermittently.
Very friendly and helpful staff. The Bowl of porridge was very hot which was good on a cold das in january and very tasty. The Coffee was also very good and all done quite quickly even when IT was a busy morning and Lots of guests. The Café isn't that Bug but There are areas tonsit inside and a couple of Tables and chairs outside on the sidewalk. There are also Preis packaged sandwindches and Baguettes available to Take away.
Very nice small coffee shop, friendly staff , Martyna is such a nice barista . Family atmosphere and great coffee .
Location
Hours
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Monday
06:00 AM - 07:00 PM
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Tuesday
06:00 AM - 07:00 PM
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Wednesday
06:00 AM - 07:00 PM
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Thursday
06:00 AM - 07:00 PM
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Friday
06:00 AM - 07:00 PM
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Saturday
06:30 AM - 07:00 PM
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Sunday
06:30 AM - 07:00 PM
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